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| LOW PRICE GUARANTEE |
| We guarantee that Costume Discounters offers the lowest costume prices on the Internet. We're so confident that we have the lowest prices, we offer our Lowest Price Guarantee. If you find the identical costume elsewhere within 10 days of purchase, we will match the costume price and take off an additional 20%. |
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| SHIPPING INFORMATION |
| Orders received before 3:00 PM EST are shipped the same day. We ship out Monday through Friday (excluding holidays). Use our Delivery Date calculator to determine the exact date you will receive your order. |
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| ORDER TRACKING |
| We provide real-time order tracking online via our website. All you need is your order # and your billing zip code and you can see the status of your order in our order processing system. And if the order has already been delivered to one of our shipping carriers for delivery, you'll be able to check the delivery status online as well. |
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| RETURNS POLICY |
| All returns will incur a 10% restocking fee. There is no restocking fee for size exchanges. Costumes may only be returned, if they are unworn and in new condition, with original packaging within ten (10) days of delivery. |
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| PHONE ORDERS |
Customer service representatives are available to answer your questions by phone. However we charge a $3 order handling fee for all orders placed by phone. This is necessary in large part so that we can provide you with the lowest cost costumes on the Internet!
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