Ordered this in the beginning of October some time between the 5three and 10th, just received it on the 21st of November!!! Tried multiple times to get ahold of the company. Each number was out of service of, a ladies delicates company, or saying I won a trip. My credit card company tried to get ahold of them and didn't have much more luck than I. Bottom line is i will NEVER EVER order from this company again and would suggest you save yourself the hassle.
Great costume- my 3 yr old loved it- Max's face(mask) was a bit uncomfy but all and cute and warm
Not a happy camper
I am not very happy with the overall service received. I had ordered the costume about a month in advanced and did not receive the correct order until 3 days before it was needed. I received an order that was not correct and after calling and trying to get it correct, I did not get anything done when it was informed to me that it would be done. So I had to call again. I was promised again that something would be done to get my shipment to me. This was one week before the date I needed the costume by. After several days, I still had not received anything. I took matters into my own hand to order another costume from a different company to ensure that my daughter got it in time. I finally got the order, but 3 days before it was needed.
Worst site for costumes
Received the wrong size costume. I tried calling to let the customer service know and they didn't care. They said someone will contact me to help and they never called or emailed me. I realize now that they pulled a fast on me took my money and sent me the wrong size. This site is a rip off and they don't care about trying to fix their mistakes. DO NOT PURCHASE ON THIS SITE!!!!!!! -Alissa